RAVELLA

Elegant, refined, and undeniably feminine, the Ravella maxi Dress is your go-to piece for graceful styling with a hint of modern edge. Crafted from soft, delicate lace, this dress stuns with a flattering V neckline and an eye-catching open back cutout that adds just the right amount of drama.

Designed with both beauty and comfort in mind, the Ravella features a lightweight, slightly stretchy fabric that moves with you. Its fully lined silhouette ensures a smooth, confident fit, no matter the occasion.

Whether you're attending a wedding, garden party, cocktail evening, or an intimate dinner date, the Ravella maxi Dress transitions effortlessly from day to night. Complete the look with neutral-toned heels and a minimalist clutch for timeless charm.

To ensure your Ravella dress maintains its quality and beauty, please follow these care instructions:

Washing Instructions:

• Hand wash your dress in cold water to preserve fabric quality and color.
• Use a mild detergent that is gentle on delicate fabrics.
• Avoid using bleach or harsh chemicals.

Drying Instructions:

• Gently squeeze out excess water without wringing the fabric.
• Lay flat on a clean, dry towel to air dry, away from direct sunlight.
• Do not tumble dry, as it may damage the fabric and structure.

Ironing Instructions:

• If needed, iron on a low heat setting or use a steamer to remove wrinkles.
• Turn the dress inside out to protect the outer fabric.
• Avoid direct contact with hot iron on delicate details or embellishments.

Storage Tips:

• Hang your dress on a padded hanger to maintain its shape.
• cool, dry place and use a garment bag to protect from dust and moisture.

Additional Tips:

• Spot clean minor stains immediately with a damp cloth and mild detergent.
• Avoid prolonged exposure to direct sunlight to prevent fading.

By following these care instructions, your Ravella dress will remain beautiful and elegant for many occasions to come.

At EMPURO, we’re committed to delivering a smooth and reliable shopping experience with fast, secure shipping across Ireland and beyond.

Shipping Rates (Ireland & International)

We proudly ship nationwide and worldwide! Choose the option that best suits your needs:

• Standard Shipping – €5.90

1. Priority Handling (1-day processing)
2. Estimated Delivery: 5–8 business days
3. Skip the queue with fast processing

• Express Shipping – €9.90

1. Includes Shipping Insurance
2. Jump the queue + added protection
3. Estimated Delivery:2–5 business days
   
   

Free Shipping

Get free shipping on all orders over €95 – because we believe your experience should feel rewarding from start to finish!

Order Processing & Fulfilment

Your order is a priority. Once placed, our team gets to work right away:

• Orders are processed 24 hours
• Items are packed and shipped from a local fulfilment centre within your country or region to ensure efficient delivery

Estimated Delivery Time

Most orders arrive within 6–12 business days, depending on your location and local logistics conditions.

Track Your Order

Once your package is on the move, we’ll send you a tracking number via email so you can monitor your delivery every step of the way.

Secure & Reliable Delivery

We take great care to make sure your items are delivered safely and in perfect condition. Each package is carefully prepared and protected throughout the journey.

We now offer Exchange and Shop Now! That means you can switch your size or shop immediately using store credit — and get your items without the wait.

If you choose to Exchange or use ShopNow credit, the following will apply:

• You’ll have 14 days to post your return (it just needs to be scanned by An Post or any official postal service — it doesn’t need to reach our returns centre within this timeframe).
• A €1 EUR pre-authorisation fee will be held on your card. If your return isn’t scanned within 14 days, you will be charged the full value of your Exchange or ShopNow item.
• Handling fees apply, which cover the cost of processing your return. Additional fees will apply for shipping your Exchange or ShopNow order.

RETURNS POLICY

We do not provide refunds for returns, including for change of mind or incorrect size.
Instead, you will receive a store credit for the full value of the returned item(s).

• Returns must be posted within 30 days of delivery.
• All store credits are issued in EUR (€).
• Items marked as FINAL SALE are non-returnable unless faulty.
• For hygiene reasons, lingerie, swimwear, and accessories cannot be returned.
• If your item is faulty or if you believe there is a mistake with your order, please contact our customer care team immediately.
• We are not responsible for return shipping costs.
• Purchases made using Clearpay, PayPal, or other payment providers are subject to the same return conditions. Your payment plan must still be completed as agreed.

CONDITION OF RETURN

Please ensure all returned items meet the following conditions:

• Must be unworn and unwashed
• All original tags must be attached
• Original packaging must be included
• No scent of perfume, deodorant or detergent
• Shoes must be returned in their original box, unworn outdoors, and tried only on a soft indoor surface (no scuff marks)